Refund policy

Thank you for choosing PRETTY WOMAN!

Before booking an appointment, please read my policies below.

By booking an appointment you will be confirming that you have read and fully understand the booking and cancellation policies. Please note, you can always find our most recent and current policies on our website when you book your appointment.

• Please give at least 48 hours if you wish to cancel or reschedule your appointment otherwise we will charge 50% of your service. No shows and on the day cancellations will be charged at 100% of the service cost.
• Please arrive on time, if you anticipate being late please notify us so we can see if we can still complete your service in full.
• If you have not notified us and are late more than 15 minutes we will cancel your appointment and you will still be charged.
• If for any reason you are unhappy with the service please let us know within 24 hours and we will try and resolve it as quickly as we can. We do not offer refunds or alternate services in place of the original service but we will always try to ensure you are happy with the service you receive in the best way we can.
• Refunds are available in the event we have to cancel the appointment. Any refunds will take between 7-10 working days.
• If you cancel your wedding appointment you will be charged for trials that were completed.
• If you cancel any other appointments or packages which included free trials we will refund your booking minus the cost of the trials that were completed.
• No treatments to anyone under 16 years of age, any child 16-18 will require parental permission.

Updated: 11th October 2023.